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Privacy Policy

Effective Date: May 2026

Bright Home Solutions (“Bright,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard information submitted through our website, forms, chat widget, scheduling tools, and communications.

1. Information We Collect

We may collect:

  • Name

  • Email address

  • Phone number

  • Property address

  • Service request information

  • Appointment information

  • Project information

  • Communications with our team

We may also collect limited technical information such as:

  • Browser type

  • Device information

  • IP address

  • Website usage analytics

2. How We Use Information

We use collected information to:

  • Respond to inquiries

  • Schedule appointments

  • Provide services

  • Send project updates

  • Communicate regarding support requests

  • Improve our services and website

  • Maintain operational records

3. SMS Communications

If you provide your phone number, you may receive conversational or informational SMS communications from Bright Home Solutions regarding:

  • Appointments

  • Scheduling

  • Service updates

  • Customer support

  • Project status

Message frequency varies. Message and data rates may apply.

Reply STOP to opt out.
Reply HELP for assistance.

SMS consent is not shared with third parties or affiliates for marketing purposes.

4. Sharing of Information

We do not sell personal information.

We may share information only with trusted service providers or contractors necessary to:

  • Perform requested services

  • Schedule appointments

  • Process payments

  • Provide operational support

  • Comply with legal obligations

These parties are required to protect your information appropriately.

5. Data Security

We implement reasonable safeguards to protect your information from unauthorized access, misuse, or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

6. Cookies and Analytics

Our website may use cookies or analytics tools to:

  • Improve website functionality

  • Understand visitor behavior

  • Measure website performance

You may disable cookies through your browser settings.

7. Third-Party Platforms

Our website may use third-party services including:

  • Wix

  • Go High Level (GHL)

  • Calendly

  • Stripe

  • Jotform

  • Enphase

These platforms maintain their own privacy policies and security practices.

8. Your Rights

You may request to:

  • Access your information

  • Correct inaccurate information

  • Request deletion of information where applicable

  • Opt out of communications

To make a request, contact:
hello@brighthsny.com

9. Children’s Privacy

Our services are not directed toward children under 13 years of age, and we do not knowingly collect information from children.

10. Updates to This Policy

We may update this Privacy Policy periodically.

Changes will be posted on this page with an updated effective date.

11. Contact Information

Bright Home Solutions
New York, NY
Email: hello@brighthsny.com

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